John Mathewson: Operating a High Performance Development Firm

In this meeting we’ll talk about how to improve profitability by managing customer expectations, monitoring project performance and evaluating job profitability. We will discuss listening techniques for understanding customer expectations as well look at which project metrics are most useful for measuring real-time performance. Finally, we’ll look at financial measures and review the concept of earned value analysis. We invite you to enjoy a freewheeling discussion about these concepts and how they can improve your profitability and customer satisfaction.

Meeting outline will cover: 10 Tips to Help You Improve Your Profits

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